# Customer Engagement Services

## Amazon Connect

* Is a self-service contact center in the cloud, and that is delivered on a pay-as-you-go pricing model.
* It has a drag-and-drop graphical user interface, and that allows you to create process flows that define customer interactions without having any coding at all.

## Amazon Pinpoint

* Allows you to send email, SMS, and mobile push messages for targeted marketing campaigns, as well as direct messages to your individual customers.

## Simple Email Service (SES)

* Is a cloud based bulk email sending service.