Customer Engagement Services
Amazon Connect
Is a self-service contact center in the cloud, and that is delivered on a pay-as-you-go pricing model.
It has a drag-and-drop graphical user interface, and that allows you to create process flows that define customer interactions without having any coding at all.
Amazon Pinpoint
Allows you to send email, SMS, and mobile push messages for targeted marketing campaigns, as well as direct messages to your individual customers.
Simple Email Service (SES)
Is a cloud based bulk email sending service.
Last updated