Kanban

About

Its goal is to handle requests as efficiently as possible.

Scrum and Kanban can work well together.

Concepts

• Make the workflow visible, the process visible.

  • Using the Kanban board.

• Defining explicit limits about how many items can we have at a state at the same time.

  • Limiting the work in progress.

• Measure the lead time.

  • Lead time measures the period from when a request is created or a ticket arrives, to when it is fulfilled.